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6.02.07
User-centered innovation - Denmark
In a recent discussion with Nikolaus Franke about user-centered innovation, he mentioned Danmark as the first government that established the strengthening of user-lead innovation as a national priority. More details about can be read in this HBR-article:
Like other countries, Denmark had traditionally followed a strategy of technology push. But, as a relatively small country with relatively few resources, it had also been resigned to not winning in the research-investment game. By championing a new innovation paradigm, the Danish government is encouraging numerous methodological flowers to bloom—from programs that improve manufacturers’ understanding of users’ needs (through ethnographic research, for example) to techniques for identifying user-developed innovations that manufacturers can produce. Successful approaches will be studied in Danish business schools and shared with interested Danish firms.
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